What can be automated in a small business?
Common high-value automations:
- Sales: website and WhatsApp leads → CRM → instant reply and follow-up tasks
- Finance: invoices from won deals, payment reminders, expense approvals
- HR: onboarding checklists, leave approvals, attendance → payroll
- Operations: purchase requests and approvals, stock alerts, daily site reports
- IT: user setup and removal, licence reports, backup checks
- Management: weekly KPI reports emailed automatically
- AI: categorising emails and tickets, summarising documents
Reejan's own automation of reporting and IT ticket categorisation saves ~5 hours a week. reejangopan.me/services/complete-business-setup