How can a business use AI?
High-value, low-risk places to start:
- Customer support: a chatbot grounded in your FAQs and docs (like me)
- Documents: summarise, extract data from invoices and forms, draft emails and reports
- Operations: categorise tickets and requests, route work automatically
- Knowledge search: ask questions across company files (RAG)
- Sales & marketing: first drafts of content and proposals
Do it safely: keep sensitive data protected, ground the AI in your own data, and keep a human reviewing important decisions. Start with one measurable use case.