How can a business automate its processes?
- Map the process step by step and find repetitive, rule-based steps
- Pick the right tool:
- Power Automate — if you're on Microsoft 365
- Zapier or Make — connect SaaS apps without code
- n8n — open source and self-hostable
- Python scripts or custom apps — complex logic or large volumes
- Start with quick wins: new lead → CRM + welcome email; invoice reminders; approval flows; employee onboarding checklists; weekly reports emailed automatically
- Measure hours saved, then automate the next process
Reejan automated reporting and IT ticket categorisation with Python and LLM APIs, saving ~5 hours a week. Related: reejangopan.me/services/ai-automation